Privacy
Policy

1. Who We Are

Crafted Athletic is a custom combat sports equipment supplier based in Edinburgh, Scotland. We supply custom-branded fighting equipment to gyms, clubs, and individual athletes across the United Kingdom. References to "we", "us", or "our" in this policy refer to Crafted Athletic.

2. Information We Collect

We may collect the following types of personal information when you interact with our website or contact us:

• Your name and contact details (email address, phone number)
• Your business or gym name and address
• Information about your enquiry (product requirements, quantities, branding details)
• Your email address if you subscribe to our newsletter
• Technical data such as your IP address, browser type, and pages visited (via cookies)

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and process your orders
• Provide you with updates on new products and releases (where you have opted in)
• Improve our website and services
• Comply with our legal obligations

We will never sell, rent, or share your personal information with third-party vendors for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance — processing necessary to fulfil an order or enquiry
• Legitimate interests — responding to communications and improving our services
• Consent — for newsletter subscriptions, which you may withdraw at any time

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years. You may request deletion of your data at any time.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict our processing of your data
• Withdraw consent at any time (for consent-based processing)
• Lodge a complaint with the Information Commissioner's Office (ICO)

7. Cookies

Our website may use cookies to improve your browsing experience. These include essential cookies necessary for the website to function, and optional analytics cookies to help us understand how visitors use the site. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites (such as Instagram and Facebook). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of data sent to us electronically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via:

• WhatsApp: +44 7438 952003
• Instagram / Facebook: @craftedathleticuk

We will respond to all data-related requests within 30 days.